Aiphone IXGS-TE Telephone Entry Kit with LTE Gateway

Aiphone IXGS-TE Telephone Entry Kit

Overview

The IXGS-TE is a complete telephone and mobile app entry solution for multi-tenant residential and commercial applications. This kit combines a 7-inch touchscreen entrance station, integrated LTE gateway with failsafe backup connectivity, and a flush-mount enclosure—everything needed to deploy a scalable visitor-call system without replacing core infrastructure as your property grows. The system handles up to 9,999 mobile app registrations and eight simultaneous calls per gateway, making it suitable for mid-to-large residential complexes and commercial buildings where traditional intercom wiring constraints are a limitation.

Key Features

• PoE-powered architecture (802.3af): The entire IXGS-TE unit draws under 13W via standard PoE, eliminating the need for separate power runs to the entrance station and reducing installation labor on retrofit projects. This is a real advantage in older buildings where dedicated 24VDC lines don't exist.
• 4G LTE with included AT&T nano SIM card: Provides either failsafe backup if your primary network goes down or primary connectivity in locations without wired Ethernet. No separate cellular modem to source or activate—the SIM is included and pre-configured for deployment.
• 7-inch TFT touchscreen (IXG-DM7-HIDA): Customizable interface for tenant selection, directory, call history, and emergency dial. The touchscreen is durable enough for outdoor vestibule mounting and supports both landscape and portrait orientation depending on your entrance layout.
• 9,999 mobile app registrations: Residents and staff download the Aiphone app, register their tenant ID, and receive direct calls from visitors without requiring a physical handset in every unit. This scales far beyond traditional apartment intercom systems and reduces tenant support overhead once deployed.
• Remote configuration and management via AiphoneCloud: Add or remove tenants, update call routing, enable/disable features, and monitor system health from a web portal instead of sending technicians to the entrance station. Particularly valuable in multi-building properties.
• Horizontal scalability: Additional IX or IXG Series stations can be integrated without replacing the gateway or power infrastructure, so your entry system grows as your property expands.

Integration & Compatibility

The IXGS-TE is designed to work within the Aiphone entry phone ecosystem and manages devices through AiphoneCloud remote management. The gateway adaptor (IXGW-TGW) includes the LTE SIM, and the flush-mount enclosure (IXG-DM7-BOX) is rated for indoor vestibule and recessed wall mounting. If you prefer surface mounting, the separately purchased SBX-IXGDM7 enclosure accommodates the entrance station on exposed wall surfaces where recessing is not feasible. The system is agnostic to your building's VMS or access control system—it operates as a standalone entry call platform.

What's in the Box

• IXG-DM7-HIDA entrance station with 7-inch TFT touchscreen
• IXGW-TGW gateway adaptor with integrated LTE modem and pre-activated AT&T nano SIM card
• IXG-DM7-BOX flush-mount enclosure

Frequently Asked Questions

Q: Does the IXGS-TE require a fixed internet connection, or can it run on LTE alone?

A: The IXGS-TE can operate on 4G LTE as its primary connection. Ethernet is optional—use it for higher reliability and lower latency, or rely on the included AT&T SIM for either backup or primary connectivity depending on your site conditions.

Q: Can I add more entrance stations or gateways later without replacing this kit?

A: Yes. The IXGS-TE is designed for horizontal scaling. Additional IXG Series stations or IX Series devices can be integrated and managed under the same gateway and AiphoneCloud account.

Q: What's the maximum number of residents or app users this system can support?

A: The IXGS-TE supports up to 9,999 mobile app registrations per gateway, with a maximum of eight simultaneous calls per gateway. This is suitable for most apartment complexes; very large campuses may require multiple gateways.

Q: Is the entrance station weather-resistant?

A: The IXG-DM7-HIDA entrance station is rated for indoor and covered outdoor vestibule use. If you need a fully weatherproof unit for exposed exterior mounting, consult the Aiphone product line for hardened variants.

Q: How do I manage or provision users remotely?

A: Use the AiphoneCloud web portal to add or revoke tenant app registrations, update call routing rules, set office hours, and monitor gateway status without visiting the site. Changes take effect immediately.

Q: What happens if the LTE connection drops?

A: If you have Ethernet connected, the system automatically falls back to wired IP. If you are running on LTE alone, a connection loss means the entrance station cannot reach the gateway until connectivity is restored. For this reason, a dual-connection setup (Ethernet + LTE) is recommended for mission-critical deployments.

Ted Perry

Perspective based on aggregated IP Security Depot and affiliated engineering team experience.

The IXGS-TE (often searched as IXGS TE) fills a genuine gap in multi-tenant entry systems: PoE power + LTE backup removes two of the biggest retrofit barriers—running dedicated power and accepting site network constraints. The 9,999 app-user capacity and eight concurrent call handling make this genuinely useful at scale, not just a proof-of-concept.

Technical Highlights:

• PoE 802.3af under 13W: Means a single CAT5e run powers the entire entrance station. No 24VDC power supply, no separate conduit, no second electrician trip. Critical for retrofits in older residential buildings.
• 4G LTE with included AT&T SIM: Pre-activated failsafe or primary connectivity removes the cellular procurement and activation overhead. Works immediately out of the box without network team coordination.
• 9,999 app registrations + 8 concurrent calls: Sufficient for buildings up to roughly 200–400 units (depending on peak call overlap). Beyond that, multiple gateways required—plan accordingly for high-rise.
• AiphoneCloud remote provisioning: Tenant adds/removes and call-routing changes happen in the cloud portal, not on-site. Real operational advantage for property managers with multiple buildings.

Deployment Considerations:

• Dual connectivity recommended for uptime: If you deploy Ethernet + LTE, the system automatically rolls over on connection loss. LTE-only deployments lose call capability during network outages—acceptable for backup-only scenarios, risky for primary entry.
• 8 concurrent call limit is real: In peak move-in or high-traffic periods, the 9th simultaneous call will not go through. Model this realistically based on your building's turnover and visitor patterns.
• Touchscreen placement impacts user experience: The 7-inch screen must be positioned at wheelchair-accessible height and in protected vestibule areas (PoE cabling and the gateway enclosure need shelter). Plan enclosure placement before ordering.

Deploy the IXGS-TE where you have mixed site connectivity (some buildings with Ethernet, some without), need to add entry capability without infrastructure rewiring, and want remote tenant management. Avoid it if your property requires unlimited concurrent entry calls or has zero IT infrastructure—in that case, a traditional hardwired intercom or cellular-only system is more forgiving.